jjok Terms and Conditions — Know Your Rights

Welcome to jjok. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and jjok ("the Platform", "we", "us"). By accessing or using any part of jjok — including the website, mobile app, games, and any related services — you confirm that you have read these Terms in full and agree to be bound by them.

jjok is an online betting and gaming platform designed for players in Bangladesh. The platform offers a range of games including Bikini Paradise, Table Tennis, Fishing, Color Prediction, Spirit Party, and more. These Terms apply to all of those services equally unless stated otherwise.

If you do not agree with any part of these Terms, you must stop using jjok immediately and close your account. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version.

To register and use jjok, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online betting activities under the laws applicable to you.
• You must not be a resident of any jurisdiction where online betting is explicitly prohibited by law.
• You must not be acting on behalf of another person or entity when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a jjok employee.

jjok reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

Each player is permitted to hold only one account on jjok. Creating multiple accounts — whether under the same name, different names, or using different devices — is strictly prohibited and will result in all associated accounts being permanently closed.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, contact details, and any other information requested during the registration process. Providing false information is a breach of these Terms and may result in account suspension and forfeiture of funds.

You are solely responsible for maintaining the confidentiality of your account credentials. jjok will never contact you to ask for your password. Any activity that occurs under your account is your responsibility, whether or not you authorised it. If you suspect your account has been accessed without your permission, contact jjok support immediately.

• Use a strong, unique password for your jjok account.
• Do not share your login details with anyone, including friends or family.
• Log out of your account when using shared or public devices.
• Enable any available two-factor authentication features.

jjok supports a range of payment methods suited to players in Bangladesh. All deposits are processed in real time where technically possible. Minimum and maximum deposit limits apply and are displayed at the point of transaction.

Withdrawals are processed as quickly as possible, typically within minutes for verified accounts. However, jjok reserves the right to conduct additional verification checks before releasing funds, particularly for large withdrawal amounts or accounts that have not previously completed identity verification.

• Withdrawals can only be made to a payment method previously used to deposit, or to a verified account in your name.
• jjok does not accept third-party payments. Deposits from accounts not in your name will be returned and your account may be reviewed.
• Minimum withdrawal amounts apply and are shown in the cashier section of your account.
• jjok is not responsible for delays caused by payment processors or banking institutions.
• Any fees charged by your payment provider are your responsibility.

jjok offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed alongside each offer. By claiming a bonus, you agree to the terms attached to that specific promotion.

General bonus rules that apply across all jjok promotions unless stated otherwise:

• Bonuses must be wagered a specified number of times before any associated winnings can be withdrawn.
• Wagering requirements must be met within the time period stated in the offer terms.
• Only one welcome bonus is available per player, household, IP address, and payment method.
• jjok reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• Any attempt to exploit bonus offers — including through coordinated play, arbitrage, or the use of multiple accounts — will result in bonus cancellation and potential account suspension.

jjok's promotional offers are designed to add genuine value for players. If you have any questions about the terms of a specific offer, contact support before claiming it.

All bets placed on jjok are final once confirmed. Players should review their selections carefully before confirming any wager. jjok does not accept responsibility for bets placed in error by the player.

• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• jjok reserves the right to void any bet that was placed as a result of a technical error, system malfunction, or obvious pricing mistake.
• In the event of a game interruption or disconnection, bets will be settled based on the game state at the time of interruption, as recorded by jjok's servers.
• Winnings are credited to your account balance immediately upon settlement.
• jjok's decision on the outcome of any bet is final and binding.

For game-specific rules — including rules for Bikini Paradise, Table Tennis, Fishing, Color Prediction, and Spirit Party — please refer to the individual game pages on the platform. Each game has its own mechanics, payout structures, and rules that you should understand before playing.

jjok is committed to providing a fair and secure gaming environment for all players. The following conduct is strictly prohibited on the platform:

• Using automated software, bots, scripts, or any other tools to interact with jjok games or systems.
• Attempting to exploit bugs, glitches, or technical errors for financial gain.
• Colluding with other players to manipulate game outcomes.
• Using VPNs or proxy services to circumvent geographic restrictions or account limitations.
• Engaging in any form of money laundering or using jjok for any illegal financial activity.
• Harassing, threatening, or abusing other players or jjok staff through any communication channel.
• Attempting to access another player's account without authorisation.

jjok monitors all activity on the platform for signs of prohibited conduct. Players found to be in breach of these rules will have their accounts suspended immediately, all winnings will be voided, and the matter may be referred to relevant authorities where appropriate.

jjok reserves the right to suspend, restrict, or permanently close any account at its discretion. Reasons for account action include but are not limited to:

• Breach of any section of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspected fraudulent activity or money laundering.
• Chargebacks or disputed transactions initiated by the player.
• Requests from regulatory or law enforcement authorities.

Players may also request voluntary account closure at any time by contacting jjok support. If you wish to self-exclude for responsible gaming reasons, jjok provides a dedicated self-exclusion tool that can be activated from your account settings or by contacting support directly.

Upon account closure, any remaining balance (subject to verification and these Terms) will be returned to the player via their registered payment method, minus any applicable fees or outstanding bonus wagering obligations.

jjok collects and processes personal data in accordance with its Privacy Policy. By using jjok, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

jjok will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or legal compliance.

jjok takes responsible gaming seriously. The platform provides a range of tools to help players manage their betting activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings or through jjok support.

If you feel that your gambling is becoming a problem, jjok encourages you to use these tools and to seek help. Full details of jjok's responsible gaming approach are available at /responsible-gaming.

To the fullest extent permitted by applicable law, jjok shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes but is not limited to losses resulting from:

• Technical failures, server downtime, or connectivity issues beyond jjok's reasonable control.
• Errors in game outcomes caused by third-party software providers.
• Unauthorised access to your account resulting from your failure to maintain account security.
• Decisions made by the player based on information displayed on the platform.

jjok's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

jjok reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, jjok will make reasonable efforts to notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of jjok after any changes have been published constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the platform and close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any point, jjok's support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the jjok platform after login
• FAQ: Common questions are answered at /faq

jjok aims to respond to all support enquiries within one hour during peak hours and within four hours at all other times. For urgent account issues, live chat is the fastest way to get help.